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917419074190

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+91-741-907-4190
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support@ahoybikes.com
FAQs - Ahoy Bikes

FAQs

FAQs2019-12-30T20:23:03+00:00
1. HOW DO I PLACE MY ORDER ON AHOYBIKES.COM?2020-08-04T09:49:16+00:00

Placing your order is very easy, just follow these simple steps:

  • You can choose the product you want by browsing through any of our product categories and viewing more details about the product on each product page.
  • Please be sure in choosing the correct size of the product, you may click here to get a general size comparison for bicycles. Add the chosen size to your cart by clicking on the ‘ADD TO CART’ button.
  • You may review the items that you may have selected by clicking on the ‘MY CART’. In order to delete an item from your cart, click on the ‘X’ button next to the item.
  • To finalise your purchases, click ‘CHECKOUT’ and follow the instructions.
2. DO I NEED TO CREATE AN ACCOUNT ON AHOYBIKES.COM TO PLACE AN ORDER?2020-08-04T09:49:24+00:00

You do not need to create an account in order to make a purchase. However, we recommend that you set up your ahoy bikes account that will help you save and organise your payment and address details, reviewing your order history and tracking your order will also be easier if you have an account.

3. WHAT PAYMENT TYPES DOES AHOYBIKES.COM ACCEPT?2020-08-04T09:49:30+00:00

We accept Visa, MasterCard, Diner’s Club International, RuPay, eZeClick & American Express in our checkout. We don’t support Cash On Delivery.

4. IS IT SAFE TO USE MY CREDIT CARD?2020-08-04T09:49:39+00:00

Your information security is our top priority on this website. To ensure that your shopping experience is safe, simple and secure AhoyBikes uses Secure Socket Layer (SSL) technology to protect the data that you send to us over the internet. All financial transactions on this website are processed using CC Avenue Payment Gateway, a secure online payment gateway which protects and encrypts your card details in a secure host environment.

5. IS MY PERSONAL INFORMATION KEPT PRIVATE?2020-08-04T09:49:46+00:00

We will treat all the information you share with us as private and confidential. At no point will we share, rent or sell your personal information without your consent. For further details, please read our Privacy Policy.

6. CAN I AMEND MY DELIVERY ADDRESS ONCE THE ORDER HAS BEEN PLACED?2020-08-04T09:49:52+00:00

Unfortunately, once you place your order, we are unable to change your shipping details but may be able to assist you to cancel and replace the order. Please reach out to us on our customer care number +91 74190-74190 for any assistance.

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